| Posted on: Sat, 20 Dec 2025 04:49:10 UTC | Resolved on: Mon, 22 Dec 2025 04:34:27 UTC |
| Impact Start Time: Sat, 20 Dec 2025 04:48:54 UTC | Impact Remediated: Sat, 20 Dec 2025 04:52:37 UTC |
| ZDX and Partner Admin portal issue Customer Impact: Customers may be unable to login to the Zscaler Management Portal for Partners and ZDX Admin Portal. Next Update: Dec 22nd, 2025, 12:00 UTC Services affected: Partner Admin UI Status: Resolved Event Type: Service Degradation Zscaler has detected an issue with its zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net, zdxcloud.net Cloud. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available. Latest Update - Mon, 22 Dec 2025 04:34:27 UTC Following the actions previously taken by Zscaler, the incident has been resolved. Our systems remain fully operational, and we will continue to monitor the situation closely to ensure ongoing stability. Update - Sat, 20 Dec 2025 04:53:59 UTC Based on the latest telemetry, all services are operating as expected. We will continue to closely monitor the environment to ensure stability and will provide updates if any anomalies arise. Update - Sat, 20 Dec 2025 08:32:02 UTC We continue to closely monitor the environment to ensure stability and will provide updates if any anomalies arise. All services are operating as expected for now. Update - Sat, 20 Dec 2025 13:21:54 UTC Services have remained stable, and no new issues have been observed. Zscaler will continue to monitor the environment to ensure sustained stability. Update - Mon, 22 Dec 2025 04:34:27 UTC Following the actions previously taken by Zscaler, the incident has been resolved. Our systems remain fully operational, and we will continue to monitor the situation closely to ensure ongoing stability. | |