Posted on: Mon, 22 Dec 2025 09:27:45 UTC
Impact Start Time: Mon, 22 Dec 2025 09:27:23 UTC

Zidentity Portal Issue
Customer Impact: Customers may encounter intermittent connection problems when logging in to the Zidentity Portal.
Next Update: 4 hours
Services affected: Authentication
Status: In Progress
Event Type: Under Investigation

Zscaler has detected an issue with the user authentication on its zslogin.net Cloud. Customers may encounter intermittent connection problems when logging in to the Zidentity Portal.

We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.


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