| Posted on: Tue, 23 Dec 2025 08:18:08 UTC | |
| Impact Start Time: Tue, 23 Dec 2025 08:18:01 UTC | Impact Remediated: Tue, 23 Dec 2025 08:38:07 UTC |
| Lagos II Datacenter Issue Customer Impact: Customers who are using IPSEC or ZCC Tunnel 2.0 as traffic forwarding might face issues. Datacenters affected: EMEA, Lagos II Status: Monitoring Event Type: Under Investigation Zscaler has detected an issue with our Lagos II datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. Update - Tue, 23 Dec 2025 08:38:21 UTC Zscaler has implemented preliminary mitigation measures to address the issue. The team is actively monitoring and evaluating the effectiveness of these measures. | |