On Day 1 of the Trump presidency, the administration began the harshest crackdown on immigrants inside the country since the 1950s. The main engine of Trump’s enforcement campaign is the Department of Homeland Security; to understand how the agency has transformed, we interviewed more than 80 former and current employees about working in D.H.S. during the crackdown on illegal immigration. Many of them supported increased enforcement but criticized the administration’s execution, aspects of which they characterized as chaotic, dangerous and ineffective. Many agents and officials we spoke to say the relentless pursuit of deportations is unsustainable and has compromised the department. Stay in touch: Like this email? Forward it to a friend and help us grow. Loved a story? Hated it? Write us a letter at magazine@nytimes.com. Did a friend forward this to you? Sign up here to get the magazine newsletter.
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