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David Herlihy Awarded Lifetime Achievement for Delivering ServicesDavid Herlihy, Chief of Digital Innovation and Cloud for Arlington County, has been selected for the Lifetime Achievement for Delivering Services to Citizens by the Service to the Citizen Awards Program, in recognition of his leadership and unwavering focus on excellence in service delivery. The Service to the Citizen Awards honor exemplary public servants who excel in delivering impactful services that positively affect the lives of the public. “I’m incredibly honored to accept this award on behalf of the County and all the staff in Arlington County’s Department of Technology Services (DTS) who continue to push to provide the best-in-class application and data services to our community and County employees,” Herlihy said. Since joining Arlington in 2018, Herlihy has set the strategic vision and led development of many new innovative technology efforts for the County. During that time, Arlington has been named the No. 1 Digital County by the Center for Digital Government (CDG) and the National Association of Counties (NACo) on four separate occasions, including three consecutive years between 2022-2024. Under Herlihy’s leadership, Arlington has been quick to develop and adopt Arlington’s overall AI strategy and implementation plan, highlighted by the creation of Arlington's first virtual agent/chatbot, AVA (Arlington’s Virtual Assistant) back in 2019.
He has also led the County’s move to the Cloud and the modernization efforts of the County’s application and data platforms that both benefited staff and the Arlington community. Additionally, Herlihy has led and collaborated in revamping the County’s public website, making it easier and more efficient for community members to find and access to the resources they need from the County. Prior to coming to Arlington, Herlihy served as the Senior Director Information Technology at the Consumer Technology Association where he led modernization efforts of the Association’s member platform and efforts to move the organization to the Cloud. Herlihy also previously worked at Volkswagen of America, Blackboard, and Northrop Grumman, working to deliver innovative solutions in the private and federal contracting sectors. Mr. Herlihy will be officially recognized in a ceremony on Friday, Sep. 18, 2026. Image
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