Be a “Norm Entrepreneur” to Create a Fairer Workplace. You won’t find workplace norms in the employee handbook, but they shape how things actually get done. From how promotions happen to how meetings are run, unspoken expectations influence behavior—and in uncertain times, clear norms matter more than ever. If you want a fairer culture, you need to help define what “normal” should be.

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Be a “Norm Entrepreneur” to Create a Fairer Workplace

You won’t find workplace norms in the employee handbook, but they shape how things actually get done. From how promotions happen to how meetings are run, unspoken expectations influence behavior—and in uncertain times, clear norms matter more than ever. If you want a fairer culture, you need to help define what “normal” should be.

Clarify what’s really expected. Don’t assume people know what’s acceptable—make it visible and clear. Share data, model the behavior you want to see, and ask yourself: What am I doing that others should see as standard?

Choose your audience wisely. You’re most persuasive when others see you as credible. Sometimes, being an “unusual suspect”—someone who challenges expectations—makes your influence even stronger. Think about where your voice will have the most impact, and who might help amplify it.

Build momentum through collective action. Fairness isn’t a solo project. Coordinate with others to test new practices, then make sure progress is visible. Even small wins can grow into new norms when shared and repeated across teams.

 
Picture of a someone on a basketball court.

Read more in the article

To Make Your Workplace Fairer, Take Charge of Its Norms

by Siri Chilazi and Iris Bohnet

Read more in the article

To Make Your Workplace Fairer, Take Charge of Its Norms

by Siri Chilazi and Iris Bohnet

Picture of a someone on a basketball court.
 

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