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An update to customers regarding the ongoing challenges with our curbside collection program: Arlington County has hired American Disposal Services (ADS) to perform all organics curbside collections, beginning Monday, May 11. Continue to place yard waste and food scraps out on your weekly collection day, along with recycling and trash. Regular curbside collection service days and schedules will not change. We recognize that recent curbside service has not met the standard our customers deserve. Adding this additional contractor will help restore reliable performance going forward. In the meantime, we encourage customers to continue to report any missed collections using the County’s 24/7 online Report-a-Problem tool at arlingtonva.us/reportaproblem or by calling 703-228-5000 (Monday–Friday, 7 a.m.–7 p.m.). Reporting missed collections is critical because it provides the most accurate tracking of service issues, resulting in timely resolution. Thank you for your patience and cooperation as we work to restore the dependable service you expect.
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