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Hello, there,
We're writing to let you know that we've updated our General Terms and Conditions. The changes take effect from your next subscription renewal date.
Over the past years, we've significantly expanded what Wisepops delivers - more hands-on support for your account, a steadily growing set of platform features, and clearer service commitments. The updated terms bring the agreement in line with that. The main changes cover:
• Service Level Agreements (SLAs) and our performance commitments, including support response targets and platform availability;
• Financial terms, including how additional usage is handled and how and when subscription fees may be revised at renewal.
You can review the full updated version at your convenience here: https://wisepops.com/terms-of-service
This update in the terms does not constitute an increase of costs or a change in your subscribed Wisepops' plan.
The updated terms will apply automatically to your account upon renewal. If they are not acceptable to you, you have the right to terminate your subscription before your renewal date, in accordance with Article 6.1 of the General Terms and Conditions previously agreed.
If you have any questions or concerns about these changes, our Customer Success Team is here to help. Just reach out at support@wisepops.com or reply directly to this email.
Here's to the impact we'll keep driving - together.
Thank you for growing with us,
The Wisepops Team
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