
Uber CEO Dara Khosrowshahi speaking at Fortune Brainstorm Tech 2018 in Aspen, Colo. Michael Faas/Fortune
“Building a simpler, faster Uber,” reads
the new memo from Uber CEO Dara Khosrowshahi, which outlines how the ride-hailing company will cut more than 3,000 of its roughly 34,000 global employees in a bid to “remove layers” and “simplify team structures” and redirect some dough. (Where have we heard this before?)
Uber’s charming chief executive, who joined the company in 2017 when it had about 12,000 full-timers on payroll, need only look in the mirror to understand how Uber’s staff got so big.
Or he could ask activist investor Bill Ackman, whose Pershing Square Capital Management
made Uber its top holding in early 2025 only to watch the investment go nowhere. (Uber shares then? About $75. Now? $76.)
That’s not to say Uber hasn’t transitioned to greatness by other metrics. When Khosrowshahi took the reins nearly a decade ago, Uber lost $4.5 billion on revenues of about $8 billion; today, Uber generates almost double that each quarter—
and turns a billion-dollar profit.
But Covid-19 layoffs aside, the San Francisco company hasn’t bothered to tidy up along the way, its chief executive says. No longer.
“We’ve built new products, expanded into new businesses, reached more consumers and supported more earners, and become a much larger and stronger company,” Khosrowshahi wrote. “But that growth has also brought complexity: more layers, more coordination, more fragmented ownership, and in some cases structures that made sense when businesses were smaller but no longer serve us well at our current scale.”
When Ackman announced his stake in Uber, the investor said he believed the company’s shares failed to reflect its “intrinsic value.” What might that be now? Back to Dara K: “We have the chance to bring Uber to hundreds of millions more people; to invest even more in drivers, couriers and merchants; and to innovate across our core businesses and build the autonomous future.”
Sounds expensive. Uber shares rose less than 1% in after-hours trading.
—AN